Kiss Me

How many charms do I need for my bracelet?
Measure  your wrist 
13 cm = 15-16 charms
14 cm = 16-17 charms
15 cm = 17-18 charms 
16 cm = 18-19charms
17 cm = 19-20 charms
18 cm = 20-21 charms

Each bracelet typically holds 18 charms for a standard fit. You can add or remove charms to suit your wrist size — most people need 18–22 charms depending on how snug or loose they prefer.

Not at all! Our Italian charms are designed to slide and link together easily, so no tools are required to add, remove or swap your charms.

If you’d like to make the process even easier, we also have a charm tool available under Accessories.

Prefer us to do it for you? Simply head to our How to DIY page and fill in the form with your design. We’ll put your bracelet together for you, so it arrives ready to wear 🧡

That’s the fun part! Your bracelet doesn’t have to stay the same forever.

Our Italian charms are easy to swap and interchange, so you can keep collecting new designs and switch them out whenever you feel like changing up your bracelet.

You can also add an Italian charm watch face to turn your bracelet into a personalised watch while still keeping your favourite charms around it 🧡

They shouldn’t when fitted correctly! If your bracelet is pinching your skin or pulling on hair, it may be sitting a little too tight on your wrist.

We recommend adding 1–2 extra links to give the bracelet a slightly looser and more comfortable fit.

There’s also a little trick to putting on and wearing an Italian charm bracelet that can help reduce pinching. We’ll be uploading a quick tutorial video soon, so stay tuned!

Getting started is easy! Simply head to our How to DIY page, where we’ll guide you through measuring your wrist and working out how many links you’ll need.

There are 2 ways to start your bracelet:

Start with a full blank bracelet
Our blank bracelet comes with 18 plain links. You can then choose your favourite design charms separately and swap out the plain links.

Build your bracelet from scratch
Choose a mix of plain links and design charms to make up the exact number of links you need for your wrist size.

Once you know your size, the fun part begins — choosing the charms that tell your story!

Please note: Charms ordered online do not come pre-assembled. If you’d like us to assemble your bracelet before shipping, simply fill in the Google Form on our How to DIY page with your design details.

By default, design charms ordered separately will not be assembledonto your bracelet, watch or keychain. This allows you to arrange and swap your charms however you like when they arrive.

If you’d prefer us to put everything together for you, we’re more than happy to! Simply fill in the Google Form on our "How to DIY" page and let us know how you’d like your charms arranged.

We’ll assemble your design before shipping so it arrives ready to wear or use

No worries! If you’re unsure of your wrist size, we recommend starting with a few extra links so you have room to adjust the fit.

As a general guide, having around 18–24 links gives you flexibility to make the bracelet larger or smaller by simply adding or removing links. Our starter bracelets come with 18 links.

If you’re between sizes, we usually recommend starting slightly larger and adjusting from there. Wearing your bracelet too tightly can also make it more likely to pinch, so adding 1–2 extra links can help make it more comfortable.

And having a few spare plain links is never a bad thing! You can keep them for a future bracelet, use them on an Italian charm keychain, or add them to an Italian charm watch later on

You don’t necessarily need a charm tool, as our Italian charms are designed to be easily interchangeable by hand.

That said, a charm tool definitely makes it much easier to add, remove and rearrange your charms, especially if you plan on changing your bracelet often.

If you’re someone who loves switching up your charm sequence or trying new designs, we’d definitely recommend having one on hand 

Not at the moment. We currently only ship within Australia. But stay tuned as we’re hoping to go international soon! 🌍✨

All orders are processed and packed by us within 1–2 business days, excluding weekends and public holidays.

Once your order has been shipped, you’ll receive a confirmation email with your tracking details so you can follow its journey 😁

Please note: If your order includes one of our custom photo charms, processing may take 1–2 business days as each one is handmade by us.

If you select Express Shipping and your order includes a custom charm, we’ll prioritise your order and get it made and shipped as soon as possible.

We ship all orders from Brisbane, Australia 🇦🇺

Once your order has been dispatched, estimated Australia Post delivery times are:

Standard Shipping (Australia-wide): 2–8 business days
Express Shipping (Australia-wide): 1–4 business days

You’ll receive a shipping confirmation email with your tracking details once your order is on the way 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@zaancharms.com.au

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.